Antioch CDJR | Customer Testimonials
They were polite upfront courteous and quick with my vehicle repairs.
Bob in service was great very professional and friendly
The appointment was made for repair on a Wednesday evening....dropped off and repair finished on Thursday. Very prompt and efficient.
Had a scheduled appointment for routine maintenance interval - oil, tire, etc. Was met immediately and checked-in quickly. I was told it will be a while to wait as they were short handed so I was prepared. Anyway, they finished up way quicker than expected and the cost was a bit less than originally quoted. No complaints at all.
Very good customer service! Service department employees are the best!
I found myself at Antioch Chrysler after I had dumped almost a thousand dollars into my vehicle in attempt to resolve a check engine light. My mechanic was stumped and I was hopeless. I called Antioch Chrysler and explained the situation at hand. I was reassured that they would be able to help and that they could work with me. I scheduled an appointment first thing that next morning. I arrived around 7:30am and waited as they did basic troubleshooting on the vehicle. By 9am they informed me that the motor was going to have to be scoured and it ...
My RAM 1500 repairs were completed as promised, with excellent communication and follow-through by the service department staff, especially the area manager Justin
Repair work was excellent. Bob could not have been more helpful and thorough when it came to the service being done on my vehicle, and the warranty work along with it. The only tricky issue was my ABS light staying on through the whole process, even though everything possible was fixed! Bob said he would open up a tech. case for the light, seeing that he and the other mechanics an technicians tried everything possible! I appreciated all the help, patience, and professionalism over the last month. The determination to solve the problem and make the customer happy makes trips ...
Bob in the service department was incredibly professional and courteous. He explained everything ver thoroughly and worked to expedite the repair.
Wonderful service department!!!! We try to bring cars here to IL for service. (Have daughters to visit) We would encourage all to use this dealer.
Patrick in the service department is amazing. Words can not explain how grateful iam for his service. He helped me get a new engine and the process was long and stressful but in the end this amazing delearship with patricks help took very very good care of me. I will stay with jeep for now on as i get a new car every 4 years or so.
We purchased a used vehicle here a few years ago, just returned to purchase a new vehicle. Great people to work with, they will do everything in their power to get you in a vehicle, new or used. We look forward to dealing with them in the years to come.
I like coming here because it is local five minutes from my home
I worked with Mark for scheduling and keeping me up to date on the service work. Mark was a great help and very personable.
Went in for routine maintenance and needed new tires. they gave me a great deal after price shopping with others. IO had to come back for installation and they honored the original quote.
Service writer was very responsive to my explanation of the problem with my vehicle.That led to a quick and satisfactory resolution.
Recall was done quick and easy. Tech was a solid guy and so was the service writer gal.
They said service would take an hour and they were spot on an hour excatly
Kim was very knowledgeable and professional, she is always a thinking a few steps ahead to solve any situation. Service work is always fantastic. I would go there for any service that I need.
Patrick was great. Very professional and accommodating. I usually go to another Jeep dealership but because of him Ill definitely come back.
Our service writer, I did not get her name was awesome.
Jeremy was great to work with. I went to 10 lots before going to him. There was no “sales tactics” or “fluff”. I left with a Jeep! Great experience!
Kim was great and with my bad knee took extra care of me getting in my car .
I brought my wife's' Jeep in for a recal and was taken care of by professionals. While I was there I spoke to a salesman named Darren Singleton. He was helpful and encouraging. It was a good experience all together.
Came in this week looking for a new grand Cherokee. Everyone at the dealership was very kind and upfront, especially my sales person Frank. Would buy again!
This dealership is the best when it comes to buying cars! I bought my first car here with the help of a kind salesman by the name of Frank. He really seemed to know which car was best suited for my needs.
We enjoy doing business here. Staff is always friendly and the facility is always clean and neat. We enjoy looking at the new automobiles whilr waiting for our car to be worked on.
Had my truck inspected for a recall the service man was excellent and they even washed my truck
Awesome dealership I bought 10 plus vehicles from them and they are honest good people
Understood my needs well and didn't talk down to a woman. Convenient location for service too. I'll be back here very soon. Thanks Dan.
I hit a piece of tire retread on tollway. Needed inspection for damage. Inspection completed,no issues found. Kim came by and said no problem found,car washed in lot. Great experience
Great Service Department. Kim stayed on top of things and kept me up to date on the repair. All employees I came in contact with were very pleasant and friendly. Will but my next Jeep from them.
service rep fantastic,,,she really cares about your vehicle. on top of the scheduled maintenance, recalls etc. i will be bringing my truck in for more repairs because of her. thankyou
I brought my car in for repair.. Friendly service from the start! I will definitely always make the drive to this location. There is a dodge dealer/service center ten minutes from my home.. But the great customer service I received here will keep me coming back!
Excellent customer service and my car was fixed promptly.
Great people, great service, great pricing, highly recommend this place to anyone buying, trading in their car and for their service! They are the total package.
Work was performed in a timely manner and completed on time.
Kevin and Angelo did an amazing job helping me with the buying process. I love my new/used 2016 Nissan Rogue SV AWD. They both went above and beyond for me . Got my payment I wanted and warranty. I would recommend them to my friends and family. Thank you again.
Very knowledgeable. Gina did a great job answering all my questions. Also She was very considerate on my own stupidity. Went down a list of add on’s that I didn’t even think of
Gina was very helpful and patient with me very knowledgeable and had great customer service skills best help I've had in a long time A++
Gina Biello was very helpful in my decision. She was courteous and very knowledgable. Definitely the deciding factor. I would not have bought if not for her
Spoke with gina about a possible purchase gina was very professional and knowledgeable and help alot I hope we can do business and purchase a vehicle
Facility was clean and presentable. I worked with Dan and he seemed to have the best interest to make a sale, however, we all know salesman do not pick the price the vehicles sell at. The f150 I was looking at was priced a little high on a national average once I pulled data across the country. Dealerships do not all purchase used vehicles at the same percentages to make their fair share. I did not make a deal due to that factor but all and all the dealership seemed to be fair business.
Great customer service. Everyone was very friendly and able to answer all of my questions as a first time buyer! I am very happy with my Jeep Cherokee!
When I first started looking 9 months ago I tought I knew what I wanted. Now here I am ready to buy and what I wanted I could no longer get in a 2019 model. I met a good sales man and the found it for me. 10 starts for you!
I will tell you now that I do not like shopping for cars. It is like nails on a chalk board. Well that was until I went to this place in Antioch. I feel bad because I was rude to the salesman at first but he started asking questions and showing me how stuff worked and it wasn't bad at all. nice job!
God bless Chuck Settles and his team. I know the lords directed me to Chuck. I was in desperate need of a car to do the lords work . I prayed and prayed. Then I met Chuck and he was able to get me a good car at a good deal. Thank you and God bless you Chuck, Dan and Kevin
When I looked on line there were so many dealers and trucks to look at. I really didn’t know where to start. I went to Antioch Ram truck dealer and they had lots of used ones. I wanted to spend about 400 a month. The salesman Dan was able to help me find one I liked. This guy really knows his trucks.
The 70 minute drive was well worth it for the huge selection. And Nicole Creech, she was so knowledgeable and knew all the ins and outs to the different models and years. She just was so easy to talk to and a real pleasure to meet! Thanks Nicole, hope to see you soon!
I needed a nice used car and Dan Burdett was able to find me a nice used Subaru. I also had a coworker buy a car from Dan and he had a great experience too.
This place is great. A new truck deal was awesome but they had popcorn for my kids and even bought them McDonald’s when they got a little cranky.
I have had my car, my wife’s car and my daughters car services here. The parts and service are great but the sales department is great. Kevin is the General Sales Manager and he has been there a long time and is very nice and fair.
Great people Great service I met Dan a long time ago and we have done business ever since. I would highly recommend him to anyone.
I like these people. They are good Christians. All of the people were nice. I received a fair deal for a nice used car and that is all I ask.
Just wanted to thank Robert fine for excellent customer service in helping my daughter look for a car. What a great place and experience with no hassle or pressure. Thanks again for being as patient as you were with our car buying.
Salesman was great helped me find exactly what I needed and didn’t try to sell me anything I didn’t want! Would recommend fo anyone looking for good deals and great service
It was a pleasure being helped Mr. Dan Burdett. I would give a high praise to him. He extremely genuine and true professional . The more I spent talking to Dan about my situation at that time the more inclined I became. His approach is relaxed and there was no pressure from him at all. He found a way to make it work and get my red Jeep W. Thank you.. thank you... for all you assistance till end and for staying true to your word. Thank you as well to Vlad Khayenko to help looking for a good deal to ...
Very helpful answered all my emails in a timely manner overall great communication. I usually buy my vehicles at there competition across the street Raymond Chevy but will be going back to Antioch cdjr for my next car great jo
I found the vehicle I was looking for, and John made the purchase as easy as could be. He let me take the car home for my wife to see, and in the end it was a sale. There was no pressure and John was very honest - he knows what he knows, but this was an electric car and he didn't make any claims he couldn't back up.
John was very helpful and listened to my concerns reference how much I wanted to pay for a truck. He worked with me and was very friendly. He did his job well and I purchased a truck from him. I would recommend anyone looking for a vehicle to see John. He gets 10 stars from me. I love the truck. Thanks John Deboer!
Worked with Mark and the experience was great! No pressure and let us make the decision we wanted. Answered all our questions and was very honest throughout the process. Frank and Vlad were great to work with also!
We needed to get a new car. The last time we purchased a brand new car was 22 years ago. I’m in sales and don’t like the “sales” approach. I contacted John and he helped get us into a New 2018 Jeep Wrangler sport! Best part was he didn’t “sales pitch” us! Loved and highly reccomend!
Antioch Dodge won us over immediately. They were our 3rd stop of the day. We visited other car lots and left frustrated including one right next door. John made us feel welcome, asked what we were looking for and pulled no punches. Ig was even closing time and he insisted on helping us that evening. John and others were very friendly, courteous patient and efficient service. We will be back again. Thank you!
I would gladly send any one out to john his communication is excellent and he is willing to go that extra mile sight unseen and work out a possible deal without me even being there I sent him my requirements and where I was and where I needed to be and he helped with the manager to make it work this was my fourth vehicle I purchased from Antioch Chrysler dodge and there will more than likely be a fifth somewhere down the road I love my ram sport truck that john helped me get
John did a great job finding me a perfect Jeep. Come to Antioch Chrysler Jeep Dodge when you need your new car. Thanks a lot guys
I finally got the car I've been waiting for!!! It was so easygoing, Nicole made it worth it she helped me with making sure the compass had everything I wanted and for a payment I can live with. It was such a great experience and am now satisfied in my 19 compass!!!!! Thx
I had a very good experience purchasing new car, Mike was well informed and helpful in making the deal happen. I regularly use the dealership for maintenance on my Town and Country van.
Andres and the rest of the Antioch CDJR team were very professional and incredibly easy to work with. Very straightforward and transparent process with none of the typical dealership games. Very happy with my new car!
IOur salesman Dan Burdett was very professional and answered all our questions. There was no pressure in buying that day like I experienced at other dealerships.
My salesman John Deboer made my purchasing experience so nice! I would definitely come back to Antioch Dodge again! I will also use my power of word of mouth to all my clients of my experience!
I would definitely come back to Antioch Dodge and purchase another vehicle. They have one of the most respectful sales person around. John DeBoer made it a wonderful experience
I wasn't sure what to expect when I arrived. John DeBoer introduced himself and found me a car I love. I would recommend asking for him if you are in the market.
Very good service, very kind Hector did everything possible to allude us in our purchase of a Jeep Compass, surely we would return with the
I have never been to a dealership like this before. Max was real nice but when I came back he was not there so Dan helped me
Andres is awesome he was very professional and friendly, really helped me a lot and I’ll be back to buy another one for my son.
My old car was on it’s last leg. I went into Antioch not expecting much and drove home in a new car. Thank you!
Dan was professional and courteous to us when we bought our Jeep Wrangler. It is hard to find good salesman like this and I have purchased over 20 cars in my life.
Andres was extremely helpful in answering any questions I had. He helped me pick out some greats options, and gave over great service! Would definitely recommend!
I don’t like going to dealerships much because they have you there all day, but Andres was a great sales guy, one of the best I have ever met. From the moment we walked on the lot, he made it an enjoyable experience. Will definitely come back to get a car from him.
Buying my 1st brand new car here was an amazing experience and I am now looking to buy my 2nd from here. I appreciate how much they work with you on getting you what you want for what you can afford
Received great information from Andreas has a really great personality. Would recommend anyone that comes in there to speak with him if they’re interested in purchasing or just interested in looking at what could be possibly the next car
John was awesome in getting me in the car that I wanted. He worked very hard to get me in that car that I wanted. Thank you John
I would like to thank the guys that helps us out with our purchase for my wife. You all dolid a good job and treated us well.
Best experience ever! John covered everything. I'm going to send my friends his way. There was no BS at all! I wish my last car was this easy.
This was the easiest car buying experience I have ever had. The team helped me out with making the right deal for both of us. They were very straight forward and did not play any games.
It was a pleasure car shopping because of Scott Bremner. He was so knowledgeable and really listened to my needs. Very easy to work with. WI’ll definitely recommend to friends and family
No sales pressure. John answered all our questions and didn’t try to steer us in a different direction from what we were looking for. Very relaxed atmosphere.
I came in looking for a used vehicle & left in a new one! John showed me my options and I realized I’d be foolish not to leave in a new car for a few dollars more. John made the process easy, showed me around the dealership & walked me through all the options my car has! Make sure you ask for him.
Where do I begin? From the time I walked onto the lot, till the time I left, I felt like Kelly rolled out the red carpet. Usually, past experience has led me to believe the dealership is out to get all your money. I couldn’t have been more wrong this time. Kelly Davis took the time and answered all my questions and showed me the vehicle I was interested in. Although I did not purchase a vehicle this time, my next purchase will definitely be from Kelly Davis. Kelly is an asset to your company and made my car ...
all good ten stars all catagories ****************************Nicole pretty much set up and did deal over phone,she made it real easy for me. Jack Abbinanti 2019 Durango
John was amazing! Super easy to work with and very helpful! I’ve had multiple bad experiences at another dealership and I’m more than happy with this location and will be recommending!
My husband and I delt with an extremely knowledgeable Salesman. We were in the market for a Grand Jeep Cherokee. He took the time to listen to my needs, understand my budget, and explained all the different trim levels and differences between them. He was patient with us and delivered great customer service.
Won a free oil change and safety check. I got there a few minutes early and they took me right in. No rushing of oil change, lubrication or overall check. Took a little over an hour and washed before being returned. Definitely keep in mind for future maintenance.
NICOLE WAS VERY FRIENDLY & HELPFUL. SHE NEVER MADE ME FEEL PRESSURED. VLAD THE FINANCE GUY WAS AMAZING AS WELL. I WILL RETURN FOR FUTURE PURCHASES.
Our sales rep Taylor Anderson was fantastic! She made buying our new Jeep pleasant. She was NOT pushy,rude,or intimidating. Taylor took the time we required to truly lock in a great deal ,assured confidence,very polite,and allowed for a low pressure car buying experience. We are very satisfied with her performance,knowledge,and skills she has in automotive sales.
I have purchased many cars in my life and it has always been a somewhat unpleasant experience... until I went to Antioch Chrysler Dodge Jeep Ram. Taylor Anderson was great to work with from start to finish. She answered all of my questions and made me feel like I was her most important customer.
I did not end up buying a car from them, but the staff was friendly and generous with their time. If I decide to buy, I will definitely go back.
Mark Sanders is the salesman to get. He seemed to be genuine in his concern for getting me the vehicle that I wanted. They didn't have my truck on the lot, and we talked price without seeing it. Mark said a small deposit would be required to have the truck transferred to Antioch. I wasn't in a rush and told them I would think about it. A day or two later, I get a call from Mark saying that they went and got the truck and it would be sitting in front for me to look over. Sure ...
Mark Sanders provided us with prompt and detailed answers to all our specific questions, He listened to us on our requirements and showed us many vehicles which met them! All personnel (Sales and service) answered many concerns we had promptly and with detailed answers. Our first vehicle purchase at this dealership was in 2007 and we maintained all our service with them. The staff in service are professionals in their profession and experts in their mechanical knowledge! We look forward to their service in the future with this new vehicle.
This gentleman Christian was very helpful and genuine. He did not treat me like a credit card, he was more focused on meeting my needs.